Order Processing Time: Once your order is placed, we aim to process it within 2 business days.

This processing period includes quality checks, packaging, and preparation for dispatch.

Please note: Orders placed on weekends or bank holidays will be processed on the next business day.

Standard Delivery Time: After processing, your order will be delivered within 2 business days.

We partner with reputable UK couriers such as Royal Mail to ensure fast, reliable delivery across the country. To track your order, please click: Track Your Order

We offer competitive shipping rates across the UK. Delivery costs will be calculated at checkout based on your location and chosen delivery option.

You will receive a tracking link once your order has been dispatched, so you can monitor your order’s journey in real time.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@luxbedco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.